Are you struggling with employee experience and engagement right now? You are not alone, as many organizations are also facing the same thing. Invest in improving employee experience, and you can benefit from lower turnover and more productive staff. Keep reading to discover ten ways that you can improve employee experience and engagement.

What Is Employee Experience?

Not sure what exactly employee experience is? We’ll start by defining it for you. Employee experience encompasses everything an employee sees, hears, and encounters while working at your organization.

Our staff are our greatest assets, so HR departments putting time and effort into the employee journey is crucial.

As there have been numerous unforeseeable and rapid changes to the economy and the way we do business, now is the time to focus on employee experience more than ever before. Your HR team must work hard to keep employees happy or risk losing fantastic staff.

Why Is Employee Experience Important?

When your staff encounter well done employee experience, these are the benefits:

• Lower turnover – staff who are completely happy in their roles and the company don’t usually leave; it’s as simple as that. If you want to lower turnover, you need to ensure that you are creating an outstanding employee experience.

• Increased engagement – a great employee experience makes staff more engaged in their jobs. When people are engaged, they focus on working hard and getting excellent outcomes.

• High-performing teams – if your staff are engaged, then they are likely more productive. That’s when you start getting high-performing teams who can outstrip your competitors.

Need cold, hard facts? Here are some statistics on what employee experience can do for your company as compared with those who don’t have great employee experience:

• Up to 25% more profit

• Up to 2x the innovation

• Up to twice as much customer satisfaction

  
  

10 Ways to Improve Your Employee Experience and Engagement

We have collated a list of ways that you can improve employee experience and engagement in your company. Most of these are easy to implement with little or no cost. So, even if you’re on a tight budget, you can implement some of these.

Give Opportunities for Growth

Employees who are challenged and always learning do far better than those who aren’t. Opportunities to grow, such as promotions, can increase the engagement of your staff. When good staff members plateau, employee engagement suffers, as does business performance.

Coaching

Managers who also act as coaches for their staff often get far more out of their workers. If you are a manager or human resources professional, getting alongside your team members to coach them can be of great benefit. Rather than waiting for regular performance management, improve the way your staff work today.

Timely Feedback

By giving feedback on work as it is submitted and behavior as it happens, you can keep the engagement of your staff. When you wait until performance review time to give constructive feedback, it is no longer relevant, and workers can feel disheartened. Instead, give feedback at the time, and you will see that your staff take it on board far more.

Optimize Space

No one enjoys working in a cramped office space with uncomfortable furniture. By upgrading your workstation set-up, you can help employees to be more productive. Make sure that each person has enough room and a comfy chair. If you don’t have enough space, you could offer more flexible working options so that people can work from home when they want to. You will attain two benefits in one – some people can enjoy working from home, and the others will have more room in the office.

Positive Company Culture

When the company culture is off, so is everything else. Create an environment where people feel optimistic and excited to come to work, and many benefits will follow. Culture and engagement are interlinked, and you cannot achieve one without the other.

Invest in Employee Development

By providing training and development for staff, you can improve the employee experience. Ask your team what they want to learn or know more about and offer training on those subjects. Training will help people feel that they have enough knowledge to do their jobs effectively and upskill themselves for their next roles.

Do an Engagement Survey

If you want to improve something, you must first understand where you are going wrong. That’s why an engagement survey that asks respondents to rate employee experience can be useful. A survey will give you an idea of where you are at and which areas you need to focus on to improve the employee experience.

Healthcare

By offering healthcare or health insurance, you can see engagement go up dramatically. When people aren’t worried about fundamental concerns such as affording a doctor’s visit, they have much more room to focus on their work. Providing health insurance to your staff is an investment, but one that you will see come back to you in increased productivity and organizational performance.

Recognition

Everyone likes it when their manager tells them when they are doing a good job, but many businesses forget this. Don’t underestimate the importance of recognizing a job well done. Have a rewards and recognition system in place. Recognition could include anything from thanking the employee for their hard work to offering bonuses or other perks.

Improve Onboarding

The most crucial days in an employee lifecycle is the first few after they start working for you. By getting it right at the beginning, you can reduce turnover and engage your new staff right away. Work on your onboarding process and make it easier to have a fantastic employee experience.

By using these ten tips for improving employee experience and engagement, you will have happier, more productive employees. Employee happiness leads to higher profits, increased retention, and so many other benefits! So, don’t put off working on employee experience any longer. Start working on improving it right now and you won’t regret it.