Call Centers

Call Centers

Elevate your call center by connecting with the industry's best talent who can truly represent your brand. People are not fungible - and Bryq enables you to understand what success looks like for each role, enabling you to maximize the potential of each employee.

Elevate your call center by connecting with the industry's best talent who can truly represent your brand. People are not fungible - and Bryq enables you to understand what success looks like for each role, enabling you to maximize the potential of each employee.

Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.
Focused call center professionals utilizing talent intelligence software for enhanced customer service and support efficiency in a modern office.

+81%

Quality of hire

+81%

Quality of hire

+81%

Quality of hire

-50%

Time-to-hire

-50%

Time-to-hire

-50%

Time-to-hire

88%

Completion rate

88%

Completion rate

88%

Completion rate

Dedicated IT specialist in a bustling network operations center using talent intelligence systems for real-time data analysis and problem-solving.
Dedicated IT specialist in a bustling network operations center using talent intelligence systems for real-time data analysis and problem-solving.
Dedicated IT specialist in a bustling network operations center using talent intelligence systems for real-time data analysis and problem-solving.

Identify candidates primed
for customer excellence

Identify candidates primed
for customer excellence

Identify candidates
primed for customer
excellence

Every customer interaction shapes the reputation of your brand. Hence, it's paramount to bring onboard individuals naturally inclined for stellar customer service - the way your organization defines stellar. Bryq allows you to capture the essence of excellence and reliably look for it in talent.

Every customer interaction shapes the reputation of your brand. Hence, it's paramount to bring onboard individuals naturally inclined for stellar customer service - the way your organization defines stellar. Bryq allows you to capture the essence of excellence and reliably look for it in talent.

Every customer interaction shapes the reputation of your brand. Hence, it's paramount to bring onboard individuals naturally inclined for stellar customer service - the way your organization defines stellar. Bryq allows you to capture the essence of excellence and reliably look for it in talent.

Social Skills assessment showing levels in three categories: Liveliness, Social Boldness, and Privateness. Liveliness is unchecked with the slider toward 'Serious,' Social Boldness is checked with the slider toward 'Hesitant,' and Privateness is checked with the slider toward 'Forthright.
Social Skills assessment showing levels in three categories: Liveliness, Social Boldness, and Privateness. Liveliness is unchecked with the slider toward 'Serious,' Social Boldness is checked with the slider toward 'Hesitant,' and Privateness is checked with the slider toward 'Forthright.
Social Skills assessment showing levels in three categories: Liveliness, Social Boldness, and Privateness. Liveliness is unchecked with the slider toward 'Serious,' Social Boldness is checked with the slider toward 'Hesitant,' and Privateness is checked with the slider toward 'Forthright.

Efficient hiring,
regardless of scale

Efficient hiring,
regardless of scale

Efficient hiring,
regardless of scale

From staffing a new branch with 10 agents to ramping up an established center with thousands of seats, Bryq ensures quality remains consistent. Our advanced talent intelligence platform instantly ranks candidates, presenting you with role-matched shortlists. With Bryq, no hiring challenge is too daunting.

From staffing a new branch with 10 agents to ramping up an established center with thousands of seats, Bryq ensures quality remains consistent. Our advanced talent intelligence platform instantly ranks candidates, presenting you with role-matched shortlists. With Bryq, no hiring challenge is too daunting.

From staffing a new branch with 10 agents to ramping up an established center with thousands of seats, Bryq ensures quality remains consistent. Our advanced talent intelligence platform instantly ranks candidates, presenting you with role-matched shortlists. With Bryq, no hiring challenge is too daunting.

Concentrated customer service team in a call center utilizing talent intelligence tools to provide exceptional client support and enhance operational workflow.
Concentrated customer service team in a call center utilizing talent intelligence tools to provide exceptional client support and enhance operational workflow.
Concentrated customer service team in a call center utilizing talent intelligence tools to provide exceptional client support and enhance operational workflow.
Fit and Rank Bryq assessment displaying a 'Good Fit' score, placing the candidate in the top 25% of the global population, and a rank of 9 out of 13, representing the top 10% of the candidate pool.
Fit and Rank Bryq assessment displaying a 'Good Fit' score, placing the candidate in the top 25% of the global population, and a rank of 9 out of 13, representing the top 10% of the candidate pool.
Fit and Rank Bryq assessment displaying a 'Good Fit' score, placing the candidate in the top 25% of the global population, and a rank of 9 out of 13, representing the top 10% of the candidate pool.
Confident team leader with headset in a dynamic call center.
Confident team leader with headset in a dynamic call center.
Confident team leader with headset in a dynamic call center.
AI Profile Prediction tool with job description for social media business development, featuring a 'Predict Profile' button.
AI Profile Prediction tool with job description for social media business development, featuring a 'Predict Profile' button.
AI Profile Prediction tool with job description for social media business development, featuring a 'Predict Profile' button.

Role profiles tailored to your organization

Role profiles tailored to your organization

Role profiles tailored to your organization

A one-size-fits-all approach doesn't cut it, especially in the dynamic world of call centers. With Bryq you create profiles tailored to your organization, and each candidate is matched to their ideal role. And this can happen with our assessment directly on their phone, in about 14 minutes.

A one-size-fits-all approach doesn't cut it, especially in the dynamic world of call centers. With Bryq you create profiles tailored to your organization, and each candidate is matched to their ideal role. And this can happen with our assessment directly on their phone, in about 14 minutes.

A one-size-fits-all approach doesn't cut it, especially in the dynamic world of call centers. With Bryq you create profiles tailored to your organization, and each candidate is matched to their ideal role. And this can happen with our assessment directly on their phone, in about 14 minutes.

A real case example

A real case example

A real case example

Discover how Bryq revolutionized a prominent BPO's hiring strategy, slashing attrition by 46% and improving the quality of hire by a staggering 81%.

Discover how Bryq revolutionized a prominent BPO's hiring strategy, slashing attrition by 46% and improving the quality of hire by a staggering 81%.

Discover how Bryq revolutionized a prominent BPO's hiring strategy, slashing attrition by 46% and improving the quality of hire by a staggering 81%.

Bryq client case study cover showcasing how talent intelligence reduced attrition by 46% and improved the quality of hires by 81%, with an image of customer support representatives working in an office.
Bryq client case study cover showcasing how talent intelligence reduced attrition by 46% and improved the quality of hires by 81%, with an image of customer support representatives working in an office.
Bryq client case study cover showcasing how talent intelligence reduced attrition by 46% and improved the quality of hires by 81%, with an image of customer support representatives working in an office.
Young professional woman shaking hands with an interviewer during a job interview in an office setting.
Focused young professional man listening to headphones while working on a project at a desk in a modern office.

Gain a competitive edge with data-informed talent decisions.

Request a demo and see how our platform is Shaping the Future of Work.

Gain a competitive edge with data-informed talent decisions.

Request a demo and see how our platform is Shaping the Future of Work.

Gain a competitive edge with data-informed talent decisions.

Request a demo and see how our platform is Shaping the Future of Work.

Join our community!
Get the latest HR trends & tips delivered to your inbox.

Join our community!
Get the latest HR trends & tips delivered to your inbox.

Join our community!
Get the latest HR trends & tips delivered to your inbox.