Subprocessors
Amazon Web Services
Purpose: Servers and Network Infrastructure
Employee Data Processed: Name, Email Address, Optional Photo, IP Address, Browser Type (User Agent), Department, Position, and other data supplied for insights
Candidate Data Processed: Name, Email Address, IP Address, Browser Type (User Agent)
Location of Processing: EU
Registered Business Address: Amazon Web Services EMEA Société à Responsabilité Limitée 38 Avenue John F. Kennedy, L-1855 Luxembourg
Auth0
Purpose: Identity Access Management
Data Processed: Authentication/Authorization Information
Location of Processing: EU
Registered Business Address: 10800 NE 8th St #600, Bellevue, WA, 98004, USA
Chargebee
Purpose: Payment and Subscription Management
Data Processed: Customer Contact and Billing Information
Location of Processing: EU
Registered Business Address: CHARGEBEE INC. 340 S. Lemon Ave #1537 Walnut, California 91789 United States
ImageKit
Purpose: Image Processing and Delivery
Data Processed: Optional Employee Photos
Location of Processing: EU
Registered Business Address: ImageKit Inc, Christiana Corporate Business Center, 200 Continental Drive, Suite 401, Newark, DE, 19713, USA
Intercom
Purpose: Ticketing and Customer Support
Data Processed: Customer Contact Information
Location of Processing: EU
Registered Business Address: 3rd Floor, Stephens Ct., 18-21 St. Stephen’s Green, Dublin 2, Ireland
OpenAI
Purpose: Job and Resume Parsing for hard skills. No data is stored with OpenAI.
Data Processed: Job Descriptions, Resumes. Optional for customers who choose to use the Hard Skills feature.
Location of Processing: US
Registered Business Address: OpenAI, L.L.C., 3180 18th Street, San Francisco, CA 94110
SalesForce
Purpose: CRM
Data Processed: Customer Contact Information
Location of Processing: EU
Registered Business Address: SFDC Ireland Ltd. Salesforce Level 1, Block A Nova Atria North Sandyford Business Park Dublin 18 Ireland
Xero
Purpose: Accounting
Data Processed: Customer Contact and Billing Information
Location of Processing: EU
Registered Business Address: 19–23 Taranaki Street, Te Aro, Wellington 6011, New Zealand
Preset
Purpose: Analytics and Data Visualization
Employee Data Processed: Name, Email Address, Optional Photo, IP Address, Browser Type (User Agent), Department, Position, and other data supplied for insights
Candidate Data Processed: Name, Email Address
Location of Processing: EU
Registered Business Address: Preset, Inc. 107 South B St, 2nd Floor, San Mateo, CA, 94401 | 650-590-9566 | info@preset.io
GROUP SUB-PROCESSORS
The following are group members of Idalto Inc, these entities function as sub-processors as well with one or more entities providing support and maintenance.
Idalto Ltd.
Purpose: Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.
Location: Cyprus
Idalto Hellas SPPC
Purpose: Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.
Location: Greece
Effective date: 20241001
Changes:
- Removed GainSight
- Added OpenAI (optional)
- Added group sub-processors in GR and CY
Previous subprocessor list here.