Employee Experience Index (EXI)

Updated:

11/12/24

The Employee Experience Index (EXI) is a metric designed to measure employees' personal experiences at work, focusing on aspects such as belonging, purpose, achievement, happiness, and vigor. Developed through research by IBM and Workhuman, the EXI is used to assess how these experiences correlate with key outcomes like work performance, discretionary effort, and turnover intention. By evaluating these dimensions, organizations can gain insights into the overall employee experience and identify areas for improvement to enhance engagement and retention.

The Employee Experience Index (EXI) is a metric designed to measure employees' personal experiences at work, focusing on aspects such as belonging, purpose, achievement, happiness, and vigor. Developed through research by IBM and Workhuman, the EXI is used to assess how these experiences correlate with key outcomes like work performance, discretionary effort, and turnover intention. By evaluating these dimensions, organizations can gain insights into the overall employee experience and identify areas for improvement to enhance engagement and retention.

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